
Gemba: A People-Centric Approach to Operational Excellence
“As General Manager for Rudolph & Hellmann for ILC & TUO3 at Plant Oxford, I’ve seen first-hand how the power of Gemba can transform our operations. Gemba, a Japanese term meaning “the real place,” is a philosophy that encourages leaders to go directly to where the work happens to observe processes, identify problems and implement solutions.”
“By embracing Gemba, we’ve gained a deeper understanding of our logistics processes. We’ve been able to streamline workflows, reduce waste and ensure timely deliveries. This highly engaged approach has also helped us prioritise safety, identify potential hazards and implement measures to create a safer working environment.”